JOB
DESCRIPTION
Job
Title : DIRECTOR OF HUMAN RESOURCES
Section : Human Resources
DUTIES
AND RESPONSIBILITIES:
1.
Ensures
that all employee records are up-to-date.
2. Produces personnel reports and
statistics, analyzes results, and discusses with Department Heads when
required.
REPORT
|
DISTRIBUTION
|
FREQUENCY
|
Monthly
Turnover Head Count Report
|
Department
Head
|
Each
Month
|
Monthly
Personnel Report
|
General
Manager
|
Each
Month
|
Weekly
New Employees, Leaves, Transfer and Promotions Report
|
Department
Heads
|
Each
Week
|
Monthly
Annual Leave Report
|
General
Manager
|
Each
Month
|
3. Administers all work permits.
4. Maintains an efficient and computerized
Personnel Administration System.
5. Acts as liaison with Housekeeping, Food
and Beverage and the Engineering Departments to maintain high standards of
appearance, creativity, and upkeep of all employee facilities.
6. Ensures that the provision of Medical
Assistance and Medication to employees through the private medical agency is
handled in a professional, timely, and cost-effective manner.
7. Responsible for recruitment, selection,
and employment of all employees in conjunction with all departments.
8. Ensures departmental compliance with
the hotel staffing guide and employee requisition system.
9. Maintains an updated file of job
descriptions and employee specifications, and screens applicants accordingly.
10. Maintains an updated file of
professional standard letters and employment agreements.
11.Responsible for the placement of all recruitment
advertisements and to ensure these reinforce the corporate identity and project
a professional image.
12. Maintains
an inventory of internal and external candidates.
13.Ensures that HR screens all prospective employees
(including daily workers) prior to hiring.
14. Responds in writing to each
unsuccessful applicant and ensures letters are courteous, reflect a
professional image, and are forwarded within two (2) weeks after the interview.
15. Maintains a high profile with the local
hotels and schools in conjunction with the Training Officer.
16. Conducts an annual salary and benefits
survey to ensure remuneration packages are competitive in the market place.
17. Maintains
a documented salary and wage plan that must be reviewed and updated biannually.
* Prior to the Budget Planning Process
·
Prior
to the Annual Salary Review
18. Maintains an up-to-date Employee
Benefit Plan.
19. Assists Department Heads with annual
leave planning.
20. Ensures that all employees take annual
leave within the year it is due and DP entitlements are zero at yearend.
21. Maintains efficient staffing levels and
payroll system.
22. Prepares the Annual Human Resources
Budget and efficiently manages expenses in conjunction with the Training
Officer.
23. Implements a strong employee
communication program that maximizes employee awareness of the DI3VA
Entertainment Centre property as well as the hotel’s objectives, philosophy,
and operating concepts through the following communications tools:
·
Employee
handbook
·
Employee
magazine (Note: this publication is the responsibility of the HR Director and
not PR. PR is responsible for external
communications, HR for internal communication)
·
Employee
notice board
·
Employee
suggestion program
·
Employee
meetings
Continued…Job Description of HR Director
24. Coordinates
all employee committees ( e.g. sports club, employee restaurant committee,
etc.).
25. Ensures regular employee sports and
social activities are organized to promote team spirit and maintain high
employee morale.
26. Counsels employees in career prospects,
personal issues, job related issues, etc.
27. Develops and implement employee
recognition programs to recognize the achievement of either individual employees
or departments.
28. Ensures that all in-house rules and
regulations are adhered to and disciplinary procedures are correctly and fully
implemented.
29. Conducts and documents exit interviews
with each resigning employee.
30. Ensures a strong professional relationship
with all employees within the hotel.
31. Ensures that all managers and
supervisors have proper working knowledge of the collective labor agreement and
that they operate within this agreement.
32. Represent the hotel on a day-to-day
basis in negotiations, grievances, arbitrations, and other transactions with
the union.
33. Keeps abreast of all changes in
government stipulated employee legislation and advises management accordingly.
34. Prepares, coordinates, and administers
all collective labor agreement renewals and participate as a key member in the
management negotiation team.
35. Coordinates the administration of
employee performance appraisals and follow-up in conjunction with the Training
Manager and Department Heads.
36. Discusses, develops, and maintains, career
development plans for individuals with management potential in conjunction with
Department Heads and Training Officer.
37. Assists the Training Officer with the
orientation, training and other special courses when required.
38. Develops the knowledge, skills, and
abilities of all employees in the HRD.
39. Maintains strong professional
relationships with relevant government officers and representatives of Human
Resources from competitive hotels.
40. Participates in the hotel manager
roster.
41. Responds to changes in the Human
Resources function as dictated by the industry, company, and hotel.
42. Performs
other duties as assigned by management.
