DIRECTOR OF HUMAN RESOURCES

JOB DESCRIPTION

Job Title        :         DIRECTOR OF HUMAN RESOURCES

Section                   :         Human Resources

DUTIES AND RESPONSIBILITIES:

1.            Ensures that all employee records are up-to-date.

2.       Produces personnel reports and statistics, analyzes results, and discusses with Department Heads when required.

REPORT	DISTRIBUTION	FREQUENCY
Monthly Turnover Head Count Report	Department Head	Each Month
Monthly Personnel Report	General Manager	Each Month
Weekly New Employees, Leaves, Transfer and Promotions Report	Department Heads	Each Week
Monthly Annual Leave Report	General Manager	Each Month

3.    Administers all work permits.

4.    Maintains an efficient and computerized Personnel Administration System.

5.    Acts as liaison with Housekeeping, Food and Beverage and the Engineering Departments to maintain high standards of appearance, creativity, and upkeep of all employee facilities.

6.    Ensures that the provision of Medical Assistance and Medication to employees through the private medical agency is handled in a professional, timely, and cost-effective manner.

7.    Responsible for recruitment, selection, and employment of all employees in conjunction with all departments.

8.    Ensures departmental compliance with the hotel staffing guide and employee requisition system.

9.    Maintains an updated file of job descriptions and employee specifications, and screens applicants accordingly.

10. Maintains an updated file of professional standard letters and employment agreements.

11.Responsible for the placement of all recruitment advertisements and to ensure these reinforce the corporate identity and project a professional image.

12. Maintains an inventory of internal and external candidates.

13.Ensures that HR screens all prospective employees (including daily workers) prior to hiring.

14. Responds in writing to each unsuccessful applicant and ensures letters are courteous, reflect a professional image, and are forwarded within two (2) weeks after the interview.

15. Maintains a high profile with the local hotels and schools in conjunction with the Training Officer.

16. Conducts an annual salary and benefits survey to ensure remuneration packages are competitive in the market place.

17. Maintains a documented salary and wage plan that must be reviewed and updated biannually.

              *   Prior to the Budget Planning Process

·         Prior to the Annual Salary Review

18. Maintains an up-to-date Employee Benefit Plan.

19. Assists Department Heads with annual leave planning.

20. Ensures that all employees take annual leave within the year it is due and DP entitlements are zero at yearend.

21. Maintains efficient staffing levels and payroll system.

22. Prepares the Annual Human Resources Budget and efficiently manages expenses in conjunction with the Training Officer.

23. Implements a strong employee communication program that maximizes employee awareness of the DI3VA Entertainment Centre property as well as the hotel’s objectives, philosophy, and operating concepts through the following communications tools:

·   Employee handbook

·   Employee magazine (Note: this publication is the responsibility of the HR Director and not PR.  PR is responsible for external communications, HR for internal communication)

·   Employee notice board

·   Employee suggestion program

·   Employee meetings

Continued…Job Description of HR Director

24. Coordinates all employee committees ( e.g. sports club, employee restaurant committee, etc.).

25. Ensures regular employee sports and social activities are organized to promote team spirit and maintain high employee morale.

26. Counsels employees in career prospects, personal issues, job related issues, etc.

27. Develops and implement employee recognition programs to recognize the achievement of either individual employees or departments.

28. Ensures that all in-house rules and regulations are adhered to and disciplinary procedures are correctly and fully implemented.

29. Conducts and documents exit interviews with each resigning employee.

30. Ensures a strong professional relationship with all employees within the hotel.

31. Ensures that all managers and supervisors have proper working knowledge of the collective labor agreement and that they operate within this agreement.

32. Represent the hotel on a day-to-day basis in negotiations, grievances, arbitrations, and other transactions with the union.

33. Keeps abreast of all changes in government stipulated employee legislation and advises management accordingly.

34. Prepares, coordinates, and administers all collective labor agreement renewals and participate as a key member in the management negotiation team.

35. Coordinates the administration of employee performance appraisals and follow-up in conjunction with the Training Manager and Department Heads.

36. Discusses, develops, and maintains, career development plans for individuals with management potential in conjunction with Department Heads and Training Officer.

37. Assists the Training Officer with the orientation, training and other special courses when required.

38. Develops the knowledge, skills, and abilities of all employees in the HRD.

39. Maintains strong professional relationships with relevant government officers and representatives of Human Resources from competitive hotels.

40. Participates in the hotel manager roster.

41. Responds to changes in the Human Resources function as dictated by the industry, company, and hotel.

42. Performs other duties as assigned by management.