INTERNAL TRAINING COURSES

Department             :         Human Resources

Subject                   :         INTERNAL TRAINING COURSES

POLICIES

Enrolment Procedures

1.    Courses organized or conducted by the Training department will be advertised according to the training plan. A copy will be sent to all department Heads and will be posted on staff notice board.

2.    The training department will send an enrolment invitation memo to all Department Heads requesting receipt of their nominations for attendance of specific training program(s) by a stipulated date.

3.    If the course is over subscribed and enrolment critical, the Training Manager will select the nominees based on job-appropriateness, or consider arranging additional courses.

4.    The Training Department will advise the successful nominees by memo regarding course date/time, venue and content.  Copies will be sent to the respective Department Head and General Manager.

Training Attendance

                            

1.    The Training manager is required to keep an attendance record for each single training session by completing a Training Attendance Record.  If the training program or course is on going, that is, more than one session, a separate form can be use to include all sessions on the one form.

2.    The attendance record is to be checked against the nominations received from Department Heads, and all absences reported to the relevant Department Head at the completion of the training.

3.    Wherever possible, training is to be conducted during the staff normal working hours.  In the case of permanent night-shift staff, special arrangements should be made to enable them to attend training during daylight hours.

 

Continued…Policies & Procedures on Internal Training Courses

Recognition of Training

                            

Participants’ successful completion of a training course will be duly recognized by presentation of a Training Certificate. 

Sample certificates will also be included with each XXXXX XXXX XXXXXtraining program, which can be reproduced by individual hotels.

Staff Training Record                               

Staff Training Records will be kept on file for all staff and are to include:

• Name of course attended,
• Date,
• Duration,
• Skills, knowledge or competencies acquired
• Results achieved,
• Any sponsorship received, plus
• Other relevant comments.