BEST EMPLOYEE / MOST COURTEOUS EMPLOYEE OF THE MONTH CONTEST

Department        :    Human Resources

Subject              :    BEST EMPLOYEE / MOST COURTEOUS EMPLOYEE OF THE MONTH

                              CONTEST

POLICY   

The aim of this award is to recognize and reward outstanding staff and to foster positive work attitude, goodwill, and rapport between management and staff.

STAFF ELIGIBILITY

Each department may nominate one (1) staff member each month.

For purposes of this award, nominations shall be limited to all confirmed full-time staff with the exception of Executives, and levels A and B.  Groupings are as follows:

- Food and Beverage Service/Kitchen

- Finance

- Engineering

- Housekeeping

- Front Office

NOMINATION FOR BEST EMPLOYEE / MOST COURTEOUS EMPLOYEE OF THE MONTH

1.    Each Department Head can nominate any of the rank and file staff under his charge.

2.    Nominations of staff of the month must be made on The Best Employee / Most Courteous Employee of the Month nomination form.

3.   Selection of the Best Employee / Most Courteous Employee of the Month will always be based on the previous month’s performance.

Continued….Policies & Procedures for Best Employee / Most Courteous Employee of the Month Contest

CRITERIA FOR NOMINATION

To ensure that the most deserving staff are nominated, Department Heads making the recommendations must consider the following criteria:

1.  Team Work

Ability and willingness to work with all levels of staff harmoniously towards achieving the hotel’s goals.

2.  Dependability

Honesty, integrity and loyalty.  Can they be relied upon to shoulder any responsibility under any circumstances?

3.  Work Attitude and Performance

·         Attitude towards work, fellow colleagues, guest services, and care of Hotel property, etc.

·         Their level of performance in terms of productivity (i.e. quantity and quality of work, attendance and punctuality.

4.  Employee has not been involved in a disciplinary action for six (6) months prior to the contest.

5.  Employee has not been involved in an accident or safety incident for four (4) months prior to the contest.

SELECTION COMMITTEE

A                           1.  A Selection Committee comprising of the General Manager and all Department Heads will select the Best Employee / Most Courteous Employee of the Month.

                             2. Heads of Departments of employees nominated as candidate for The Best Employee of the Month / Most Courteous Employee of the Month shall sit as member of the selection committee.

     3.  The selection committee will select the Best Employee / Most Courteous Employee of the Month by consensus of the committee.

     4.       Decision by the selection committee on the Best Employee of the Month will be final.

Continued… Policies & Procedures on Best Employee of the Month Contest

PROCEDURE

1.    Each Department Head must send in his nomination to the HRD on the prescribed nomination form, “The Best Employee of the Month / Most Courteous Employee of the Month,” by the 5th day of the month prior to the award.  If there is no suitable candidate, no form should be forwarded.

2.    The Chairman of the selection committee will hold the selection meeting by the 10^th of the month preceding the award.

3.    All members of the selection committee must be present during the entire selection committee meeting.

4.    Members of the Selection committee may require the HRD to produce records to justify recommendations made by Department Heads.

5.    Selection committee members will evaluate all nominated candidates on the criteria outlined.

6.    Once evaluated and ranked, the staff who have scored the highest by consensus will be awarded “The Best Employee of the Month / Most Courteous Employee of the Month”.

7.    Details of the selection committee evaluation and ranking records shall be kept by the Human Resource Department.

8.    The staff selected shall be informed accordingly and the presentation of award and photo-taking must occur at the Department Heads / Operations Meeting.

DESCRIPTION OF AWARD

1.       The Best Employee of the Month will receive the following:

a)    A certificate of commendation to be issued by the HRD and signed by the General Manager.

b)  A cash award of (monetary amount).

c)  A Best Employee of the Month badge worn by each of the selected staff for a period of one year.

2.  The employee’s photograph shall be displayed on the Staff Notice Board and Staff magazine.

3.  A record of their achievement will be placed in the employee’s personnel file.